Ganado Services Limited of 171, Old Bakery Street, Valletta, VLT 1455, Malta (“GSL”, “we”; “us”; “our”) may collect two types of information about you resulting from your use of its website https://ganadoservices.com/ (the “Website” or the “Site”), as follows:
personal information, including your name and surname; and
aggregate information which is generated from the practices that we have in place regarding the ‘cookies’ and Internet Protocol Address (“IP Address”) of the users of the Website.
Please read the following carefully to understand how and why the Site uses your IP Address and cookies. If you do not accept or agree to the practices described in this Policy, you must exit the Site immediately!
2. IP Address
2.1 What happens when you visit the Site
Every time you connect to the internet or, if you use an always-on connection, such as broadband or ADSL, when you boot up or restart your computer, you are automatically assigned a unique identifying number known as an IP Address. This IP Address, which contains information regarding the location of your computer on the internet (your country of origin) and the name of your internet service provider (“ISP”), is automatically logged by the Site.
2.2 What is an IP Address?
When you first started your internet session (i.e. your computer connected to the internet), your computer was automatically assigned a unique number (normally in the region of 9 or 10 decimal numbers), known as an IP Address. This is your computer’s unique address on the internet. Without an IP Address, websites would not be able to deliver their content to you given that they would not be able to find your computer on the internet. Since each time you disconnect and reconnect to the internet a new IP Address is automatically assigned to your computer, IP Addresses are not inherently capable of identifying you as an individual (at least, by themselves and not combined with other identifiers). An IP Address does, however, contain information regarding the location of your computer on the internet (your country), and the name of your ISP.
2.3 How do we collect your IP Address
Each time you visit a page on the Site, your computer sends out a message asking for the requested content to be delivered. This message sent by your computer also encloses your IP Address as a form of “return address”, so that our Website may find your computer in order to send it that requested content. Our web-server automatically logs all these messages.
2.4 What do we do with your IP Address?
When we log your IP Address, the data collected is grouped up with the other logged IP Addresses in order to provide us with the statistics on the geographic location of visitors to our Website, how long they stay on the Site, which are the most viewed pages and for other statistical reasons that may be relevant for our business.
We gather your IP address automatically and store it in log files. These files also contain information relating to your browser type, ISP, operating system, date/time stamp, clickstream data and the files viewed on Site. Collecting this type of information allows us to generate aggregate information for the purposes of developing the Site, including in terms of overall user trends and activities online (such as the number of unique visitors, pages accessed and viewed most frequently or the search terms entered). It also allows us to administer the Site, diagnose any potential server problems, analyse visitor trends and statistics, and generally helps us to provide you with a better internet experience.
IP Addresses are not stored for longer than necessary for the above stated purposes.
3.1 What are ‘cookies’?
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. A cookie enables the website to remember users that have already visited. Without a cookie, every time you open a new web page, the server where that page is stored will treat you like a completely new visitor. Cookies allow us to remember your custom preferences such as your language preference and allow you to complete tasks without having to re-enter your information when browsing.
Cookies typically contain the name of the website that the cookie came from, the lifetime of the cookie as well as a randomly generated unique number. Websites typically use this number to ensure that you are recognised when you visit the website again, while you move from page to page within one website and that any information you have entered is remembered.
There are two types of cookies: Session Cookies and Persistent Cookies. Session cookies are temporary cookies that remain in the cookie folder on your hard disk until you close your browser. Persistent cookies last much longer than Session Cookies as they remain on your hard disk until their preset lifetime expires or until they are removed. Our website only uses Session Cookies.
3.2 What information do we collect from cookies
Our website uses Session Cookies and web beacons to record session information including:
- The date and duration of your visit to the website;
- The web pages which you viewed during your visit;
- Your IP Address (see above);
- The type and version of the browser which you used; and
- Your computer’s Operating system.
We use the information that we gather in order to evaluate the website’s usage, content, navigability and composition. This statistical analysis allows us to improve our website, to generally make your internet experience more enjoyable and to provide a value-added service.
3.3 Acceptance and blocking of cookies
You do not have to accept cookies to use our Website.
Many browsers also allow you to browse privately, whereby cookies are automatically erased after you visit a site. The following is a list of the most common browsers and the way in which you can activate private browsing:
Internet Explorer 8 and later versions: In Private
Safari 2 and later versions: Private Navigation/Browsing
Firefox 3.5 and later versions: Private Navigation/Browsing
Google Chrome 10 and later versions: Incognito
Further information on cookies can be found on various sites such as www.allaboutcookies.com.
Social Media Features and Widgets
The Site includes social media features. These features may collect your IP address, which pages you are visiting on the Site, and may set a cookie to enable this feature to function properly.
Any personal information that you provide via such social media applications may be collected and used by other members of that social media application and such interactions are governed by the privacy policies of the companies that provide the application. We do not have control over, or responsibility for, those companies or their use of your information.
Last Updated: 20 May, 2018